Nice Both Product And Shipping Box Damaged
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Unfortunately packages do get damaged and products are broken while in the shipping stream.
Both product and shipping box damaged. The item inside was affected slightly. The shipping create is think and we added double protection to the shipment. Standard custom boxes can be slightly overweight which adds to the shipping cost.
Most customers wont request a return unless the actual product is damaged inside the box from transit. For store owners purchasing shipping insurance is a great way to protect your business from losing money on lost and damaged shipments. If youre shipping your products through a major carrier shipping insurance is usually relatively inexpensive and can give you peace of mind once you send out your first set of packages.
Damaged product means lower customer satisfaction and decreased profits. Shipping without a custom container can result in product damage and poor customer service. However it also offers the practical benefit of better protecting your product during shipping.
Higher humidity levels can drastically affect corrugate strength. Protect Against Damage And Theft. You also have the option to submit photo documentation along with your claim.
Package senders or receivers can use our online submission process to report package damage. A single shipping container including any interior protective packaging which provides a means of protecting and handling a product. Heat and humidity are the two biggest enemies of packaging strength.
If you received your product or shipping box damaged but your item is still in good condition please send us your order number a photos of the issue youre referring to and pictures of the boxes in full so we can review it. The complete unit that will be subjected to the distribution environment for example a crate box bag pallet or bundle capable of movement by mechanical handling equipment. Unfortunately a recent study by Stella Service found a one in 10 chance that a package will be damaged during shipping.
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